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Pacific Coast Manor

1935 Wharf Road, Capitola, CA 950108314760770Ownership: For profit - Limited Liability companyCertified beds: 99Avg. daily residents: 96Chain: Covenant Care (12 facilities)County: Santa Cruz

The complete public record on Pacific Coast Manor, a Medicare & Medicaid–certified nursing home in Capitola, California, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★★★★★
CMS’s composite of the three ratings below. California average: 3.2 stars.
Health inspection
★★★★★
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★★★☆☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★★★★
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Pacific Coast Manor holds a 5-star overall rating, in the top tier CMS assigns. Nursing staff turnover of 50% is well above the California average of 37%; high turnover is one of the strongest predictors of inconsistent care. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

4.39 total nurse staff hours per resident per day
about the state average (4.52)
1.17 RN hours per resident per day
above the state average (0.67)
3.88 weekend nurse staff hours per resident per day
49.6% total nursing staff turnover
above the state average (36.7)
63.3% RN turnover
0 administrators left in the reporting period

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

February 20, 2025 most recent standard health inspection
2 health deficiencies cited in the most recent inspection cycle
below the state average (15.6)
19 health deficiencies in the two prior cycles combined
$0 in federal fines across 0 penalties (last 3 years)
0 payment denials
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

27 citations on record across recent inspections. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
April 2, 20250684Provide appropriate treatment and care according to orders, resident’s preferences and goals. ComplaintD · Potential for more than minimal harm
February 20, 20250644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.D · Potential for more than minimal harm
February 20, 20250761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all…D · Potential for more than minimal harm
August 2, 20240623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or… ComplaintD · Potential for more than minimal harm
August 1, 20240699Provide care or services that was trauma informed and/or culturally competent. ComplaintD · Potential for more than minimal harm
May 9, 20240600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. ComplaintD · Potential for more than minimal harm
December 13, 20230600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. ComplaintD · Potential for more than minimal harm
September 11, 20230745Provide medically-related social services to help each resident achieve the highest possible quality of life. ComplaintD · Potential for more than minimal harm
June 16, 20230725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.E · Potential for more than minimal harm
June 16, 20230880Provide and implement an infection prevention and control program.E · Potential for more than minimal harm

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Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.