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Cottonwood Canyon Healthcare Center

1391 Madison Avenue, El Cajon, CA 920216194441107Ownership: For profit - CorporationCertified beds: 96Avg. daily residents: 90Chain: Pacs Group (274 facilities)County: San Diego

The complete public record on Cottonwood Canyon Healthcare Center, a Medicare & Medicaid–certified nursing home in El Cajon, California, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★★★☆☆
CMS’s composite of the three ratings below. California average: 3.2 stars.
Health inspection
★★☆☆☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★★☆☆☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★★★★
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Cottonwood Canyon Healthcare Center holds a 3-star overall rating, CMS’s middle tier. Its health-inspection rating is lower than its overall rating — the overall score is being lifted by staffing or quality-measure ratings, which draw partly on facility-reported data. Federal regulators have fined this facility $9,110 in the last three years. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

4.02 total nurse staff hours per resident per day
below the state average (4.52)
0.47 RN hours per resident per day
below the state average (0.67)
3.72 weekend nurse staff hours per resident per day
40.4% total nursing staff turnover
above the state average (36.7)
66.7% RN turnover
0 administrators left in the reporting period

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

December 12, 2024 most recent standard health inspection
24 health deficiencies cited in the most recent inspection cycle
above the state average (15.6)
24 health deficiencies in the two prior cycles combined
$9,110 in federal fines across 1 penalty (last 3 years)
below the state average ($24,666)
0 payment denials
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

58 citations on record across recent inspections, 2 at the actual-harm or immediate-jeopardy level. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
April 15, 20260689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. ComplaintD · Potential for more than minimal harm
February 12, 20260689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. ComplaintG · Actual harm
February 12, 20260641Ensure each resident receives an accurate assessment. ComplaintD · Potential for more than minimal harm
February 12, 20260656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. ComplaintD · Potential for more than minimal harm
February 12, 20260678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the… ComplaintD · Potential for more than minimal harm
February 12, 20260726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's… ComplaintD · Potential for more than minimal harm
February 12, 20260842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted… ComplaintD · Potential for more than minimal harm
August 11, 20250627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. ComplaintD · Potential for more than minimal harm
August 11, 20250684Provide appropriate treatment and care according to orders, resident’s preferences and goals. ComplaintD · Potential for more than minimal harm
April 24, 20250660Plan the resident's discharge to meet the resident's goals and needs. ComplaintE · Potential for more than minimal harm

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Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.