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Palazzo Post Acute

5400 Fountain Ave, Los Angeles, CA 900293234614301Ownership: For profit - Limited Liability companyCertified beds: 99Avg. daily residents: 91Chain: Serrano Group (11 facilities)County: Los Angeles

The complete public record on Palazzo Post Acute, a Medicare & Medicaid–certified nursing home in Los Angeles, California, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★★★★☆
CMS’s composite of the three ratings below. California average: 3.2 stars.
Health inspection
★★★☆☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★★★★☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★★★★
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Palazzo Post Acute holds a 4-star overall rating, in the top tier CMS assigns. Its health-inspection rating is lower than its overall rating — the overall score is being lifted by staffing or quality-measure ratings, which draw partly on facility-reported data. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

4.15 total nurse staff hours per resident per day
below the state average (4.52)
0.32 RN hours per resident per day
below the state average (0.67)
3.76 weekend nurse staff hours per resident per day
30.3% total nursing staff turnover
below the state average (36.7)
16.7% RN turnover
0 administrators left in the reporting period

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

June 5, 2025 most recent standard health inspection
17 health deficiencies cited in the most recent inspection cycle
above the state average (15.6)
19 health deficiencies in the two prior cycles combined
$0 in federal fines across 0 penalties (last 3 years)
0 payment denials
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

45 citations on record across recent inspections, 1 at the actual-harm or immediate-jeopardy level. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
June 25, 20260698Provide safe, appropriate dialysis care/services for a resident who requires such services. ComplaintE · Potential for more than minimal harm
May 29, 20260557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. ComplaintD · Potential for more than minimal harm
May 29, 20260584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and… ComplaintD · Potential for more than minimal harm
May 29, 20260880Provide and implement an infection prevention and control program. ComplaintD · Potential for more than minimal harm
March 12, 20260729Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. ComplaintD · Potential for more than minimal harm
December 16, 20250656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. ComplaintD · Potential for more than minimal harm
September 16, 20250600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. ComplaintD · Potential for more than minimal harm
September 16, 20250689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. ComplaintD · Potential for more than minimal harm
June 17, 20250656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. ComplaintD · Potential for more than minimal harm
June 5, 20250755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.E · Potential for more than minimal harm

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Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.