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Highland Care Center Of Redlands

700 E Highland Ave, Redlands, CA 923749097932678Ownership: For profit - Limited Liability companyCertified beds: 80Avg. daily residents: 75Chain: Cambridge Healthcare Services (32 facilities)County: San Bernardino

The complete public record on Highland Care Center Of Redlands, a Medicare & Medicaid–certified nursing home in Redlands, California, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★★★☆☆
CMS’s composite of the three ratings below. California average: 3.2 stars.
Health inspection
★★★☆☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★★★☆☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★★☆☆
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Highland Care Center Of Redlands holds a 3-star overall rating, CMS’s middle tier. Nursing staff turnover of 48% is well above the California average of 37%; high turnover is one of the strongest predictors of inconsistent care. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

4.30 total nurse staff hours per resident per day
about the state average (4.52)
0.40 RN hours per resident per day
below the state average (0.67)
3.72 weekend nurse staff hours per resident per day
48.5% total nursing staff turnover
above the state average (36.7)
40.0% RN turnover
1 administrator left in the reporting period

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

June 11, 2026 most recent standard health inspection
15 health deficiencies cited in the most recent inspection cycle
about the state average (15.6)
18 health deficiencies in the two prior cycles combined
$0 in federal fines across 0 penalties (last 3 years)
0 payment denials
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

45 citations on record across recent inspections. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
June 11, 20260552Ensure that residents are fully informed and understand their health status, care and treatments.E · Potential for more than minimal harm
June 11, 20260641Ensure each resident receives an accurate assessment.E · Potential for more than minimal harm
June 11, 20260684Provide appropriate treatment and care according to orders, resident’s preferences and goals.E · Potential for more than minimal harm
June 11, 20260688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline…E · Potential for more than minimal harm
June 11, 20260628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.D · Potential for more than minimal harm
June 11, 20260640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.D · Potential for more than minimal harm
June 11, 20260656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D · Potential for more than minimal harm
June 11, 20260658Ensure services provided by the nursing facility meet professional standards of quality.D · Potential for more than minimal harm
June 11, 20260695Provide safe and appropriate respiratory care for a resident when needed.D · Potential for more than minimal harm
June 11, 20260700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2)…D · Potential for more than minimal harm

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Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.