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Norwalk Care Center

23 Prospect Avenue, Norwalk, CT 068502038530010Ownership: For profit - Limited Liability companyCertified beds: 150Avg. daily residents: 136Chain: Highbridge Healthcare (6 facilities)County: Western Ct
Abuse icon — CMS displays this icon when a facility was cited for abuse that led to resident harm in the past year, or for abuse that could have led to harm in each of the last two years.

The complete public record on Norwalk Care Center, a Medicare & Medicaid–certified nursing home in Norwalk, Connecticut, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★☆☆☆☆
CMS’s composite of the three ratings below. Connecticut average: 3.0 stars.
Health inspection
★☆☆☆☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★★☆☆☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★★★☆
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Norwalk Care Center holds a 1-star overall rating, in the bottom two tiers CMS assigns. Federal regulators have fined this facility $198,225 in the last three years. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

3.74 total nurse staff hours per resident per day
about the state average (3.73)
0.57 RN hours per resident per day
below the state average (0.69)
3.31 weekend nurse staff hours per resident per day
42.3% total nursing staff turnover
above the state average (37.4)
52.0% RN turnover
1 administrator left in the reporting period

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

October 9, 2024 most recent standard health inspection
13 health deficiencies cited in the most recent inspection cycle
about the state average (13.0)
23 health deficiencies in the two prior cycles combined
$198,225 in federal fines across 2 penalties (last 3 years)
above the state average ($23,548)
1 payment denial
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

41 citations on record across recent inspections, 3 at the actual-harm or immediate-jeopardy level. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
May 20, 20260584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and… ComplaintE · Potential for more than minimal harm
March 19, 20250600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. ComplaintD · Potential for more than minimal harm
October 9, 20240603Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).E · Potential for more than minimal harm
October 9, 20240657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health…E · Potential for more than minimal harm
October 9, 20240812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with…E · Potential for more than minimal harm
October 9, 20240880Provide and implement an infection prevention and control program.E · Potential for more than minimal harm
October 9, 20240883Develop and implement policies and procedures for flu and pneumonia vaccinations.E · Potential for more than minimal harm
October 9, 20240887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and…E · Potential for more than minimal harm
October 9, 20240908Keep all essential equipment working safely.E · Potential for more than minimal harm
October 9, 20240644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.D · Potential for more than minimal harm

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Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.