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New London Sub-Acute And Nursing

90 Clark Lane, Waterford, CT 063858604420471Ownership: For profit - Limited Liability companyCertified beds: 120Avg. daily residents: 96County: Southeastern Ct
Special Focus Facility candidate — CMS has identified this facility as one of the most poorly performing in the state and it is eligible for the Special Focus program, which brings inspections twice as often as normal.
Abuse icon — CMS displays this icon when a facility was cited for abuse that led to resident harm in the past year, or for abuse that could have led to harm in each of the last two years.

The complete public record on New London Sub-Acute And Nursing, a Medicare & Medicaid–certified nursing home in Waterford, Connecticut, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★☆☆☆☆
CMS’s composite of the three ratings below. Connecticut average: 3.0 stars.
Health inspection
★☆☆☆☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★★☆☆☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★★☆☆
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
New London Sub-Acute And Nursing holds a 1-star overall rating, in the bottom two tiers CMS assigns. Federal regulators have fined this facility $180,374 in the last three years. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

3.61 total nurse staff hours per resident per day
about the state average (3.73)
0.56 RN hours per resident per day
below the state average (0.69)
3.27 weekend nurse staff hours per resident per day
42.6% total nursing staff turnover
above the state average (37.4)
52.4% RN turnover
1 administrator left in the reporting period

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

March 27, 2025 most recent standard health inspection
48 health deficiencies cited in the most recent inspection cycle
above the state average (13.0)
24 health deficiencies in the two prior cycles combined
$180,374 in federal fines across 4 penalties (last 3 years)
above the state average ($23,548)
0 payment denials
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

60 citations on record across recent inspections, 10 at the actual-harm or immediate-jeopardy level. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
April 22, 20260600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. ComplaintJ · Immediate jeopardy
April 22, 20260689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. ComplaintJ · Immediate jeopardy
April 22, 20260580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the… ComplaintD · Potential for more than minimal harm
April 22, 20260609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. ComplaintD · Potential for more than minimal harm
April 22, 20260656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. ComplaintD · Potential for more than minimal harm
April 22, 20260697Provide safe, appropriate pain management for a resident who requires such services. ComplaintD · Potential for more than minimal harm
April 22, 20260742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial… ComplaintD · Potential for more than minimal harm
April 22, 20260773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. ComplaintD · Potential for more than minimal harm
April 22, 20260805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. ComplaintD · Potential for more than minimal harm
April 22, 20260636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. ComplaintB · Minimal harm potential

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Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.