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Vivo Healthcare West Orange

1556 Maguire Rd, Ocoee, FL 347614078772272Ownership: For profit - CorporationCertified beds: 120Avg. daily residents: 110County: Orange

The complete public record on Vivo Healthcare West Orange, a Medicare & Medicaid–certified nursing home in Ocoee, Florida, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★★☆☆☆
CMS’s composite of the three ratings below. Florida average: 3.3 stars.
Health inspection
★★☆☆☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★★☆☆☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★★★☆
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Vivo Healthcare West Orange holds a 2-star overall rating, in the bottom two tiers CMS assigns. Nursing staff turnover of 54% is well above the Florida average of 41%; high turnover is one of the strongest predictors of inconsistent care. Federal regulators have fined this facility $42,931 in the last three years. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

3.58 total nurse staff hours per resident per day
below the state average (3.82)
0.58 RN hours per resident per day
below the state average (0.73)
3.24 weekend nurse staff hours per resident per day
54.0% total nursing staff turnover
above the state average (41.4)
78.6% RN turnover
2 administrators left in the reporting period

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

May 8, 2025 most recent standard health inspection
4 health deficiencies cited in the most recent inspection cycle
below the state average (7.1)
8 health deficiencies in the two prior cycles combined
$42,931 in federal fines across 4 penalties (last 3 years)
above the state average ($25,043)
0 payment denials
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

17 citations on record across recent inspections, 4 at the actual-harm or immediate-jeopardy level. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
March 5, 20260578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental… ComplaintJ · Immediate jeopardy
March 5, 20260678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the… ComplaintJ · Immediate jeopardy
May 8, 20250641Ensure each resident receives an accurate assessment.D · Potential for more than minimal harm
May 8, 20250921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.D · Potential for more than minimal harm
May 10, 20240626Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. ComplaintG · Actual harm
May 10, 20240684Provide appropriate treatment and care according to orders, resident’s preferences and goals. ComplaintG · Actual harm
May 10, 20240584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and… ComplaintE · Potential for more than minimal harm
May 10, 20240697Provide safe, appropriate pain management for a resident who requires such services. ComplaintD · Potential for more than minimal harm
May 10, 20240842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted… ComplaintD · Potential for more than minimal harm
July 13, 20230865Have a plan that describes the process for conducting QAPI and QAA activities.E · Potential for more than minimal harm

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Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.