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Palolo Chinese Home

2459 10Th Avenue, Honolulu, HI 968168087372555Ownership: For profit - CorporationCertified beds: 113Avg. daily residents: 97County: Honolulu

The complete public record on Palolo Chinese Home, a Medicare & Medicaid–certified nursing home in Honolulu, Hawaii, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★★☆☆☆
CMS’s composite of the three ratings below. Hawaii average: 3.6 stars.
Health inspection
★★☆☆☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★★★★☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★★★☆
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Palolo Chinese Home holds a 2-star overall rating, in the bottom two tiers CMS assigns. Nursing staff turnover of 49% is well above the Hawaii average of 36%; high turnover is one of the strongest predictors of inconsistent care. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

4.13 total nurse staff hours per resident per day
below the state average (4.97)
1.34 RN hours per resident per day
below the state average (1.75)
3.78 weekend nurse staff hours per resident per day
49.1% total nursing staff turnover
above the state average (36.4)
54.5% RN turnover
0 administrators left in the reporting period

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

May 1, 2025 most recent standard health inspection
21 health deficiencies cited in the most recent inspection cycle
above the state average (9.8)
15 health deficiencies in the two prior cycles combined
$0 in federal fines across 0 penalties (last 3 years)
0 payment denials
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

48 citations on record across recent inspections, 1 at the actual-harm or immediate-jeopardy level. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
May 22, 20260600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. ComplaintD · Potential for more than minimal harm
May 22, 20260609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. ComplaintD · Potential for more than minimal harm
May 22, 20260728Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4… ComplaintD · Potential for more than minimal harm
May 22, 20260729Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. ComplaintD · Potential for more than minimal harm

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Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.