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Heartland Senior Living

101 Trowbridge Road, Neoga, IL 624472178952665Ownership: For profit - Limited Liability companyCertified beds: 71Avg. daily residents: 67County: Cumberland
Health inspection overdue — CMS reports the most recent standard inspection is older than its normal cycle.

The complete public record on Heartland Senior Living, a Medicare & Medicaid–certified nursing home in Neoga, Illinois, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★★★☆☆
CMS’s composite of the three ratings below. Illinois average: 2.5 stars.
Health inspection
★★★☆☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★★☆☆☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★★☆☆
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Heartland Senior Living holds a 3-star overall rating, CMS’s middle tier. Federal regulators have fined this facility $152,711 in the last three years. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

3.23 total nurse staff hours per resident per day
below the state average (3.45)
0.55 RN hours per resident per day
below the state average (0.72)
2.73 weekend nurse staff hours per resident per day
40.0% total nursing staff turnover
below the state average (44.5)
0.0% RN turnover
0 administrators left in the reporting period

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

June 12, 2024 most recent standard health inspection
8 health deficiencies cited in the most recent inspection cycle
below the state average (12.3)
13 health deficiencies in the two prior cycles combined
$152,711 in federal fines across 4 penalties (last 3 years)
above the state average ($112,572)
1 payment denial
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

27 citations on record across recent inspections, 8 at the actual-harm or immediate-jeopardy level. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
March 6, 20260689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. ComplaintG · Actual harm
April 16, 20250689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. ComplaintG · Actual harm
January 28, 20250600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. ComplaintD · Potential for more than minimal harm
July 1, 20240684Provide appropriate treatment and care according to orders, resident’s preferences and goals. ComplaintD · Potential for more than minimal harm
June 12, 20240686Provide appropriate pressure ulcer care and prevent new ulcers from developing.G · Actual harm
June 12, 20240689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G · Actual harm
June 12, 20240552Ensure that residents are fully informed and understand their health status, care and treatments.D · Potential for more than minimal harm
June 12, 20240609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D · Potential for more than minimal harm
June 12, 20240690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate…D · Potential for more than minimal harm
June 12, 20240694Provide for the safe, appropriate administration of IV fluids for a resident when needed.D · Potential for more than minimal harm

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Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.