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Arc At Normal

509 North Adelaide, Normal, IL 617613094527468Ownership: For profit - Limited Liability companyCertified beds: 141Avg. daily residents: 114Chain: Arcadia Care (25 facilities)County: Mc Lean
Abuse icon — CMS displays this icon when a facility was cited for abuse that led to resident harm in the past year, or for abuse that could have led to harm in each of the last two years.

The complete public record on Arc At Normal, a Medicare & Medicaid–certified nursing home in Normal, Illinois, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★☆☆☆☆
CMS’s composite of the three ratings below. Illinois average: 2.5 stars.
Health inspection
★★☆☆☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★☆☆☆☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★☆☆☆
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Arc At Normal holds a 1-star overall rating, in the bottom two tiers CMS assigns. Federal regulators have fined this facility $62,192 in the last three years. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

2.81 total nurse staff hours per resident per day
below the state average (3.45)
0.54 RN hours per resident per day
below the state average (0.72)
2.68 weekend nurse staff hours per resident per day
40.0% total nursing staff turnover
below the state average (44.5)
30.8% RN turnover

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

February 21, 2025 most recent standard health inspection
22 health deficiencies cited in the most recent inspection cycle
above the state average (12.3)
32 health deficiencies in the two prior cycles combined
$62,192 in federal fines across 2 penalties (last 3 years)
below the state average ($112,572)
2 payment denials
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

60 citations on record across recent inspections, 9 at the actual-harm or immediate-jeopardy level. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
June 22, 20260686Provide appropriate pressure ulcer care and prevent new ulcers from developing. ComplaintG · Actual harm
June 22, 20260656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. ComplaintD · Potential for more than minimal harm
June 11, 20260584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and… ComplaintD · Potential for more than minimal harm
May 14, 20260600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. ComplaintD · Potential for more than minimal harm
March 30, 20260689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. ComplaintE · Potential for more than minimal harm
February 5, 20260600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. ComplaintE · Potential for more than minimal harm
February 5, 20260550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. ComplaintD · Potential for more than minimal harm
February 5, 20260602Protect each resident from the wrongful use of the resident's belongings or money. ComplaintD · Potential for more than minimal harm
February 5, 20260656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. ComplaintD · Potential for more than minimal harm
February 5, 20260697Provide safe, appropriate pain management for a resident who requires such services. ComplaintD · Potential for more than minimal harm

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Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.