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Elevate Care Palos Heights

12550 South Ridgeland Avenue, Palos Heights, IL 604637085979300Ownership: For profit - Limited Liability companyCertified beds: 111Avg. daily residents: 96Chain: Elevate Care (14 facilities)County: Cook
Abuse icon — CMS displays this icon when a facility was cited for abuse that led to resident harm in the past year, or for abuse that could have led to harm in each of the last two years.

The complete public record on Elevate Care Palos Heights, a Medicare & Medicaid–certified nursing home in Palos Heights, Illinois, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★★☆☆☆
CMS’s composite of the three ratings below. Illinois average: 2.5 stars.
Health inspection
★★☆☆☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★★☆☆☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★★★☆
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Elevate Care Palos Heights holds a 2-star overall rating, in the bottom two tiers CMS assigns. Federal regulators have fined this facility $48,832 in the last three years. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

3.54 total nurse staff hours per resident per day
about the state average (3.45)
0.52 RN hours per resident per day
below the state average (0.72)
2.97 weekend nurse staff hours per resident per day
44.0% total nursing staff turnover
about the state average (44.5)
14.3% RN turnover
1 administrator left in the reporting period

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

January 24, 2025 most recent standard health inspection
5 health deficiencies cited in the most recent inspection cycle
below the state average (12.3)
11 health deficiencies in the two prior cycles combined
$48,832 in federal fines across 2 penalties (last 3 years)
below the state average ($112,572)
1 payment denial
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

21 citations on record across recent inspections, 4 at the actual-harm or immediate-jeopardy level. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
May 27, 20260656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. ComplaintE · Potential for more than minimal harm
September 23, 20250600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. ComplaintG · Actual harm
September 23, 20250609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. ComplaintD · Potential for more than minimal harm
July 15, 20250921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. ComplaintF · Potential for more than minimal harm
July 15, 20250568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. ComplaintD · Potential for more than minimal harm
July 15, 20250584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and… ComplaintD · Potential for more than minimal harm
July 15, 20250677Provide care and assistance to perform activities of daily living for any resident who is unable. ComplaintD · Potential for more than minimal harm
January 24, 20250558Reasonably accommodate the needs and preferences of each resident.D · Potential for more than minimal harm
January 24, 20250880Provide and implement an infection prevention and control program.D · Potential for more than minimal harm
October 25, 20240770Provide timely, quality laboratory services/tests to meet the needs of residents. ComplaintD · Potential for more than minimal harm

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Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.