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Willow Brooke Ct Skilled Care Ctr At Heron Point

501 Campus Avenue, Chestertown, MD 216204107787300Ownership: Non profit - CorporationCertified beds: 38Avg. daily residents: 2Chain: Acts Retirement-Life Communities (27 facilities)County: Kent

The complete public record on Willow Brooke Ct Skilled Care Ctr At Heron Point, a Medicare & Medicaid–certified nursing home in Chestertown, Maryland, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★★★★★
CMS’s composite of the three ratings below. Maryland average: 3.1 stars.
Health inspection
★★★★★
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★★★★★
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
Not rated
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Willow Brooke Ct Skilled Care Ctr At Heron Point holds a 5-star overall rating, in the top tier CMS assigns. Federal regulators have fined this facility $15,440 in the last three years. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

4.75 total nurse staff hours per resident per day
above the state average (3.87)
1.76 RN hours per resident per day
above the state average (0.84)
4.12 weekend nurse staff hours per resident per day
Not reported total nursing staff turnover
Not reported RN turnover

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

December 11, 2025 most recent standard health inspection
1 health deficiencies cited in the most recent inspection cycle
below the state average (17.6)
10 health deficiencies in the two prior cycles combined
$15,440 in federal fines across 1 penalty (last 3 years)
below the state average ($21,033)
0 payment denials
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

26 citations on record across recent inspections, 1 at the actual-harm or immediate-jeopardy level. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
December 11, 20250812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with…F · Potential for more than minimal harm
February 23, 20240726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's…E · Potential for more than minimal harm
February 23, 20240625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of…D · Potential for more than minimal harm
February 23, 20240758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of…D · Potential for more than minimal harm
February 23, 20240759Ensure medication error rates are not 5 percent or greater.D · Potential for more than minimal harm
February 23, 20240761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all…D · Potential for more than minimal harm
February 23, 20240689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. ComplaintJ · Immediate jeopardy
February 23, 20240609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. ComplaintE · Potential for more than minimal harm
February 23, 20240610Respond appropriately to all alleged violations. ComplaintE · Potential for more than minimal harm
February 23, 20240656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. ComplaintD · Potential for more than minimal harm

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Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.