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Brookside Rehabilitation And Healthcare Center

11 Pontiac Avenue, Webster, MA 015705089433889Ownership: For profit - Limited Liability companyCertified beds: 81Avg. daily residents: 68Chain: Ephram Lahasky (22 facilities)County: Worcester

The complete public record on Brookside Rehabilitation And Healthcare Center, a Medicare & Medicaid–certified nursing home in Webster, Massachusetts, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★★☆☆☆
CMS’s composite of the three ratings below. Massachusetts average: 3.0 stars.
Health inspection
★★★☆☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★★★★☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★☆☆☆☆
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Brookside Rehabilitation And Healthcare Center holds a 2-star overall rating, in the bottom two tiers CMS assigns. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

3.88 total nurse staff hours per resident per day
about the state average (3.86)
0.61 RN hours per resident per day
below the state average (0.65)
3.60 weekend nurse staff hours per resident per day
41.8% total nursing staff turnover
above the state average (38.2)
54.5% RN turnover
0 administrators left in the reporting period

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

July 30, 2025 most recent standard health inspection
12 health deficiencies cited in the most recent inspection cycle
above the state average (7.2)
10 health deficiencies in the two prior cycles combined
$0 in federal fines across 0 penalties (last 3 years)
0 payment denials
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

30 citations on record across recent inspections, 1 at the actual-harm or immediate-jeopardy level. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
April 14, 20260842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted… ComplaintD · Potential for more than minimal harm
July 30, 20250584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and…E · Potential for more than minimal harm
July 30, 20250605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.D · Potential for more than minimal harm
July 30, 20250690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate…D · Potential for more than minimal harm
July 30, 20250692Provide enough food/fluids to maintain a resident's health.D · Potential for more than minimal harm
July 30, 20250695Provide safe and appropriate respiratory care for a resident when needed.D · Potential for more than minimal harm
July 30, 20250698Provide safe, appropriate dialysis care/services for a resident who requires such services.D · Potential for more than minimal harm
July 30, 20250812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with…D · Potential for more than minimal harm
July 30, 20250842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted…D · Potential for more than minimal harm
July 30, 20250880Provide and implement an infection prevention and control program.D · Potential for more than minimal harm

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Other Nursing Homes in Webster

Webster Manor Rehabilitation & Health Care Center (2★)Lanessa Extended Care (1★)All Webster facilities →

Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.