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Vantage At West Springfield LLC

42 Prospect Avenue, West Springfield, MA 010894137333151Ownership: For profit - Limited Liability companyCertified beds: 168Avg. daily residents: 115Chain: Vantage Care (10 facilities)County: Hampden
Ownership changed in the last 12 months — the current rating reflects performance partly under previous ownership.

The complete public record on Vantage At West Springfield LLC, a Medicare & Medicaid–certified nursing home in West Springfield, Massachusetts, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★★★☆☆
CMS’s composite of the three ratings below. Massachusetts average: 3.0 stars.
Health inspection
★★★☆☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★★☆☆☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★☆☆☆
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Vantage At West Springfield LLC holds a 3-star overall rating, CMS’s middle tier. Nursing staff turnover of 53% is well above the Massachusetts average of 38%; high turnover is one of the strongest predictors of inconsistent care. Federal regulators have fined this facility $13,748 in the last three years. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

3.54 total nurse staff hours per resident per day
below the state average (3.86)
0.50 RN hours per resident per day
below the state average (0.65)
3.30 weekend nurse staff hours per resident per day
53.0% total nursing staff turnover
above the state average (38.2)
38.5% RN turnover
3 administrators left in the reporting period

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

December 11, 2025 most recent standard health inspection
6 health deficiencies cited in the most recent inspection cycle
below the state average (7.2)
17 health deficiencies in the two prior cycles combined
$13,748 in federal fines across 1 penalty (last 3 years)
below the state average ($34,584)
0 payment denials
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

32 citations on record across recent inspections, 2 at the actual-harm or immediate-jeopardy level. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
December 11, 20250637Assess the resident when there is a significant change in conditionD · Potential for more than minimal harm
December 11, 20250657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health…D · Potential for more than minimal harm
December 11, 20250677Provide care and assistance to perform activities of daily living for any resident who is unable.D · Potential for more than minimal harm
December 11, 20250755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D · Potential for more than minimal harm
December 11, 20250761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all…D · Potential for more than minimal harm
December 11, 20250880Provide and implement an infection prevention and control program.D · Potential for more than minimal harm

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Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.