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Harold And Grace Upjohn Community Care Center

2400 Portage St, Kalamazoo, MI 490012693814290Ownership: Non profit - CorporationCertified beds: 87Avg. daily residents: 80County: Kalamazoo

The complete public record on Harold And Grace Upjohn Community Care Center, a Medicare & Medicaid–certified nursing home in Kalamazoo, Michigan, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★☆☆☆☆
CMS’s composite of the three ratings below. Michigan average: 3.1 stars.
Health inspection
★☆☆☆☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★★★★☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★★★☆
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Harold And Grace Upjohn Community Care Center holds a 1-star overall rating, in the bottom two tiers CMS assigns. Federal regulators have fined this facility $31,186 in the last three years. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

3.76 total nurse staff hours per resident per day
below the state average (3.98)
0.82 RN hours per resident per day
above the state average (0.78)
3.49 weekend nurse staff hours per resident per day
40.7% total nursing staff turnover
below the state average (44.1)
33.3% RN turnover
1 administrator left in the reporting period

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

April 17, 2026 most recent standard health inspection
28 health deficiencies cited in the most recent inspection cycle
above the state average (10.1)
24 health deficiencies in the two prior cycles combined
$31,186 in federal fines across 2 penalties (last 3 years)
about the state average ($30,629)
1 payment denial
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

60 citations on record across recent inspections, 3 at the actual-harm or immediate-jeopardy level. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
April 17, 20260686Provide appropriate pressure ulcer care and prevent new ulcers from developing.G · Actual harm
April 17, 20260813Have a policy regarding use and storage of foods brought to residents by family and other visitors.F · Potential for more than minimal harm
April 17, 20260867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.F · Potential for more than minimal harm
April 17, 20260880Provide and implement an infection prevention and control program.F · Potential for more than minimal harm
April 17, 20260947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.F · Potential for more than minimal harm
April 17, 20260656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.E · Potential for more than minimal harm
April 17, 20260657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health…E · Potential for more than minimal harm
April 17, 20260677Provide care and assistance to perform activities of daily living for any resident who is unable. ComplaintE · Potential for more than minimal harm
April 17, 20260684Provide appropriate treatment and care according to orders, resident’s preferences and goals. ComplaintE · Potential for more than minimal harm
April 17, 20260842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted…E · Potential for more than minimal harm

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Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.