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Heart Of The Ozarks Healthcare Center

2004 Crestview Street, Ava, MO 656084176834129Ownership: For profit - Limited Liability companyCertified beds: 120Avg. daily residents: 75Chain: Circle B Enterprises (36 facilities)County: Douglas

The complete public record on Heart Of The Ozarks Healthcare Center, a Medicare & Medicaid–certified nursing home in Ava, Missouri, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★★★★☆
CMS’s composite of the three ratings below. Missouri average: 2.5 stars.
Health inspection
★★★★☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★★☆☆☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★☆☆☆
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Heart Of The Ozarks Healthcare Center holds a 4-star overall rating, in the top tier CMS assigns. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

3.37 total nurse staff hours per resident per day
about the state average (3.43)
0.51 RN hours per resident per day
above the state average (0.46)
2.91 weekend nurse staff hours per resident per day
52.9% total nursing staff turnover
below the state average (56.0)
41.7% RN turnover
1 administrator left in the reporting period

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

August 22, 2024 most recent standard health inspection
6 health deficiencies cited in the most recent inspection cycle
below the state average (11.5)
9 health deficiencies in the two prior cycles combined
$0 in federal fines across 0 penalties (last 3 years)
0 payment denials
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

23 citations on record across recent inspections. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
March 25, 20250728Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4… ComplaintE · Potential for more than minimal harm
August 22, 20240812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with…F · Potential for more than minimal harm
August 22, 20240554Allow residents to self-administer drugs if determined clinically appropriate.D · Potential for more than minimal harm
August 22, 20240678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the…D · Potential for more than minimal harm
August 22, 20240689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D · Potential for more than minimal harm
August 22, 20240692Provide enough food/fluids to maintain a resident's health.D · Potential for more than minimal harm
August 22, 20240759Ensure medication error rates are not 5 percent or greater.D · Potential for more than minimal harm
May 3, 20240550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. ComplaintD · Potential for more than minimal harm
November 3, 20220812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with…F · Potential for more than minimal harm
November 3, 20220908Keep all essential equipment working safely.F · Potential for more than minimal harm

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Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.