Crestwood Center
40 Crosby Street, Milford, NH 030556036737061Ownership: For profit - Limited Liability companyCertified beds: 82Avg. daily residents: 64Chain: Genesis Healthcare (184 facilities)County: Hillsborough
The complete public record on Crestwood Center, a Medicare & Medicaid–certified nursing home in Milford, New Hampshire, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.
CMS Star Ratings
Overall rating
★★★★☆
CMS’s composite of the three ratings below. New Hampshire average: 3.1 stars.
Health inspection
★★★☆☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★★★☆☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★★★★
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Crestwood Center holds a 4-star overall rating, in the top tier CMS assigns. Its health-inspection rating is lower than its overall rating — the overall score is being lifted by staffing or quality-measure ratings, which draw partly on facility-reported data. Federal regulators have fined this facility $15,646 in the last three years. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.
Staffing
3.37 total nurse staff hours per resident per day
below the state average (3.90)
0.81 RN hours per resident per day
about the state average (0.78)
2.92 weekend nurse staff hours per resident per day
43.1% total nursing staff turnover
about the state average (44.1)
42.9% RN turnover
1 administrator left in the reporting period
Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.
Inspections & Penalties
December 18, 2025 most recent standard health inspection
3 health deficiencies cited in the most recent inspection cycle
below the state average (3.9)
4 health deficiencies in the two prior cycles combined
$15,646 in federal fines across 1 penalty (last 3 years)
above the state average ($8,016)
0 payment denials
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed
Recent Inspection Citations
13 citations on record across recent inspections, 1 at the actual-harm or immediate-jeopardy level. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.
| Inspection | Tag | What was cited | Severity |
|---|
| December 18, 2025 | 0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D · Potential for more than minimal harm |
| December 18, 2025 | 0880 | Provide and implement an infection prevention and control program. | D · Potential for more than minimal harm |
| December 18, 2025 | 0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both… | C · Minimal harm potential |
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Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.