Ontario Center For Rehabilitation And Healthcare
3062 County Complex Drive, Canandaigua, NY 144245853964345Ownership: For profit - Limited Liability companyCertified beds: 98Avg. daily residents: 94Chain: Centers Health Care (36 facilities)County: Ontario
Abuse icon — CMS displays this icon when a facility was cited for abuse that led to resident harm in the past year, or for abuse that could have led to harm in each of the last two years.
The complete public record on Ontario Center For Rehabilitation And Healthcare, a Medicare & Medicaid–certified nursing home in Canandaigua, New York, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.
CMS Star Ratings
Overall rating
★☆☆☆☆
CMS’s composite of the three ratings below. New York average: 3.0 stars.
Health inspection
★☆☆☆☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★☆☆☆☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★☆☆☆
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Ontario Center For Rehabilitation And Healthcare holds a 1-star overall rating, in the bottom two tiers CMS assigns. Nursing staff turnover of 81% is well above the New York average of 40%; high turnover is one of the strongest predictors of inconsistent care. Federal regulators have fined this facility $117,878 in the last three years. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.
Staffing
3.02 total nurse staff hours per resident per day
below the state average (3.62)
0.44 RN hours per resident per day
below the state average (0.71)
2.35 weekend nurse staff hours per resident per day
80.6% total nursing staff turnover
above the state average (40.4)
76.5% RN turnover
4 administrators left in the reporting period
Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.
Inspections & Penalties
January 31, 2025 most recent standard health inspection
20 health deficiencies cited in the most recent inspection cycle
above the state average (7.9)
14 health deficiencies in the two prior cycles combined
$117,878 in federal fines across 1 penalty (last 3 years)
above the state average ($23,619)
0 payment denials
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed
Recent Inspection Citations
41 citations on record across recent inspections, 3 at the actual-harm or immediate-jeopardy level. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.
| Inspection | Tag | What was cited | Severity |
|---|
| March 17, 2026 | 0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and… Complaint | E · Potential for more than minimal harm |
| March 17, 2026 | 0641 | Ensure each resident receives an accurate assessment. Complaint | E · Potential for more than minimal harm |
| March 17, 2026 | 0880 | Provide and implement an infection prevention and control program. Complaint | E · Potential for more than minimal harm |
| March 17, 2026 | 0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. Complaint | E · Potential for more than minimal harm |
| March 17, 2026 | 0658 | Ensure services provided by the nursing facility meet professional standards of quality. Complaint | D · Potential for more than minimal harm |
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Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.