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Our Lady Of Mercy Life Center

2 Mercycare Lane, Guilderland, NY 120845184648100Ownership: Non profit - CorporationCertified beds: 160Avg. daily residents: 149Chain: Trinity Health (19 facilities)County: Albany
Abuse icon — CMS displays this icon when a facility was cited for abuse that led to resident harm in the past year, or for abuse that could have led to harm in each of the last two years.

The complete public record on Our Lady Of Mercy Life Center, a Medicare & Medicaid–certified nursing home in Guilderland, New York, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★☆☆☆☆
CMS’s composite of the three ratings below. New York average: 3.0 stars.
Health inspection
★☆☆☆☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★★★☆☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★★☆☆
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Our Lady Of Mercy Life Center holds a 1-star overall rating, in the bottom two tiers CMS assigns. Nursing staff turnover of 50% is well above the New York average of 40%; high turnover is one of the strongest predictors of inconsistent care. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

3.62 total nurse staff hours per resident per day
about the state average (3.62)
0.79 RN hours per resident per day
above the state average (0.71)
3.33 weekend nurse staff hours per resident per day
50.3% total nursing staff turnover
above the state average (40.4)
40.5% RN turnover

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

October 15, 2024 most recent standard health inspection
15 health deficiencies cited in the most recent inspection cycle
above the state average (7.9)
8 health deficiencies in the two prior cycles combined
$0 in federal fines across 0 penalties (last 3 years)
0 payment denials
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

25 citations on record across recent inspections. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
October 15, 20240585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and…F · Potential for more than minimal harm
October 15, 20240561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.E · Potential for more than minimal harm
October 15, 20240725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. ComplaintE · Potential for more than minimal harm
October 15, 20240761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all…E · Potential for more than minimal harm
October 15, 20240812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with…E · Potential for more than minimal harm
October 15, 20240880Provide and implement an infection prevention and control program.E · Potential for more than minimal harm
October 15, 20240550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.D · Potential for more than minimal harm
October 15, 20240554Allow residents to self-administer drugs if determined clinically appropriate.D · Potential for more than minimal harm
October 15, 20240600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D · Potential for more than minimal harm
October 15, 20240609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D · Potential for more than minimal harm

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Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.