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Waterview Heights Rehabilitation And Nursing Cente

135 Meridan St., Rochester, NY 146125856630930Ownership: For profit - PartnershipCertified beds: 229Avg. daily residents: 190Chain: Hurlbut Care (13 facilities)County: Monroe
Special Focus Facility — CMS currently lists this facility in its program for nursing homes with a history of serious quality issues; it is inspected about twice as often as other facilities until it graduates or is terminated from Medicare.

The complete public record on Waterview Heights Rehabilitation And Nursing Cente, a Medicare & Medicaid–certified nursing home in Rochester, New York, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
Not rated
CMS’s composite of the three ratings below.
Health inspection
Not rated
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
Not rated
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
Not rated
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
CMS has published limited rating data for this facility. That is common for newly certified facilities and does not by itself indicate a problem. Nursing staff turnover of 67% is well above the New York average of 40%; high turnover is one of the strongest predictors of inconsistent care. Federal regulators have fined this facility $960,884 in the last three years. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

3.51 total nurse staff hours per resident per day
about the state average (3.62)
0.56 RN hours per resident per day
below the state average (0.71)
2.82 weekend nurse staff hours per resident per day
67.0% total nursing staff turnover
above the state average (40.4)
58.1% RN turnover
2 administrators left in the reporting period

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

December 22, 2025 most recent standard health inspection
24 health deficiencies cited in the most recent inspection cycle
above the state average (7.9)
47 health deficiencies in the two prior cycles combined
$960,884 in federal fines across 3 penalties (last 3 years)
above the state average ($23,619)
1 payment denial
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

60 citations on record across recent inspections, 24 at the actual-harm or immediate-jeopardy level. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
December 22, 20250684Provide appropriate treatment and care according to orders, resident’s preferences and goals.K · Immediate jeopardy
December 22, 20250689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.K · Immediate jeopardy
December 22, 20250675Honor each resident's preferences, choices, values and beliefs.I · Actual harm
December 22, 20250554Allow residents to self-administer drugs if determined clinically appropriate.G · Actual harm
December 22, 20250677Provide care and assistance to perform activities of daily living for any resident who is unable.G · Actual harm
December 22, 20250686Provide appropriate pressure ulcer care and prevent new ulcers from developing.G · Actual harm
December 22, 20250692Provide enough food/fluids to maintain a resident's health.G · Actual harm
December 22, 20250840Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified…G · Actual harm
December 22, 20250812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with…F · Potential for more than minimal harm
December 22, 20250835Administer the facility in a manner that enables it to use its resources effectively and efficiently.F · Potential for more than minimal harm

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Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.