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Highland House Rehabilitation And Healthcare

1700 Pamalee Drive, Fayetteville, NC 283019104882295Ownership: For profit - Limited Liability companyCertified beds: 106Avg. daily residents: 97Chain: Liberty Senior Living (37 facilities)County: Cumberland

The complete public record on Highland House Rehabilitation And Healthcare, a Medicare & Medicaid–certified nursing home in Fayetteville, North Carolina, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★★☆☆☆
CMS’s composite of the three ratings below. North Carolina average: 2.9 stars.
Health inspection
★★★☆☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★☆☆☆☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★☆☆☆
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Highland House Rehabilitation And Healthcare holds a 2-star overall rating, in the bottom two tiers CMS assigns. Nursing staff turnover of 68% is well above the North Carolina average of 49%; high turnover is one of the strongest predictors of inconsistent care. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

3.50 total nurse staff hours per resident per day
below the state average (3.83)
0.28 RN hours per resident per day
below the state average (0.61)
3.18 weekend nurse staff hours per resident per day
68.4% total nursing staff turnover
above the state average (49.0)
83.3% RN turnover
1 administrator left in the reporting period

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

March 13, 2026 most recent standard health inspection
6 health deficiencies cited in the most recent inspection cycle
above the state average (4.8)
8 health deficiencies in the two prior cycles combined
$0 in federal fines across 0 penalties (last 3 years)
0 payment denials
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

14 citations on record across recent inspections. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
March 13, 20260584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and… ComplaintD · Potential for more than minimal harm
March 13, 20260602Protect each resident from the wrongful use of the resident's belongings or money. ComplaintD · Potential for more than minimal harm
March 13, 20260641Ensure each resident receives an accurate assessment.D · Potential for more than minimal harm
March 13, 20260685Assist a resident in gaining access to vision and hearing services. ComplaintD · Potential for more than minimal harm
March 13, 20260686Provide appropriate pressure ulcer care and prevent new ulcers from developing. ComplaintD · Potential for more than minimal harm
March 13, 20260689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. ComplaintD · Potential for more than minimal harm

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Other Nursing Homes in Fayetteville

Autumn Care Of Fayetteville (5★)Haymount Rehabilitation & Nursing Center, Inc. (5★)Village Green Health And Rehabilitation (5★)Whispering Pines Nursing & Rehab Center (5★)Woodlands Nursing & Rehabilitation Center (4★)Carolina Rehab Center Of Cumberland (3★)The Carrolton Of Fayetteville (3★)All Fayetteville facilities →

Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.