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Mill Creek Center For Nursing And Rehabilitation

4911 Brian Center Lane, Winston-Salem, NC 271063367445674Ownership: For profit - Limited Liability companyCertified beds: 66Avg. daily residents: 61Chain: Alliance Health Group (12 facilities)County: Forsyth

The complete public record on Mill Creek Center For Nursing And Rehabilitation, a Medicare & Medicaid–certified nursing home in Winston-Salem, North Carolina, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★★☆☆☆
CMS’s composite of the three ratings below. North Carolina average: 2.9 stars.
Health inspection
★★☆☆☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★★☆☆☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★☆☆☆
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Mill Creek Center For Nursing And Rehabilitation holds a 2-star overall rating, in the bottom two tiers CMS assigns. Nursing staff turnover of 67% is well above the North Carolina average of 49%; high turnover is one of the strongest predictors of inconsistent care. Federal regulators have fined this facility $29,876 in the last three years. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

3.37 total nurse staff hours per resident per day
below the state average (3.83)
0.50 RN hours per resident per day
below the state average (0.61)
3.07 weekend nurse staff hours per resident per day
66.7% total nursing staff turnover
above the state average (49.0)
40.0% RN turnover
1 administrator left in the reporting period

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

May 28, 2026 most recent standard health inspection
1 health deficiencies cited in the most recent inspection cycle
below the state average (4.8)
24 health deficiencies in the two prior cycles combined
$29,876 in federal fines across 2 penalties (last 3 years)
below the state average ($36,163)
0 payment denials
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

30 citations on record across recent inspections, 3 at the actual-harm or immediate-jeopardy level. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
May 28, 20260584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and… ComplaintB · Minimal harm potential
April 14, 20250578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental…E · Potential for more than minimal harm
April 14, 20250883Develop and implement policies and procedures for flu and pneumonia vaccinations.E · Potential for more than minimal harm
April 14, 20250550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. ComplaintD · Potential for more than minimal harm
April 14, 20250554Allow residents to self-administer drugs if determined clinically appropriate.D · Potential for more than minimal harm
April 14, 20250558Reasonably accommodate the needs and preferences of each resident.D · Potential for more than minimal harm
April 14, 20250583Keep residents' personal and medical records private and confidential.D · Potential for more than minimal harm
April 14, 20250584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and… ComplaintD · Potential for more than minimal harm
April 14, 20250637Assess the resident when there is a significant change in conditionD · Potential for more than minimal harm
April 14, 20250677Provide care and assistance to perform activities of daily living for any resident who is unable. ComplaintD · Potential for more than minimal harm

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Brookridge Retirement Community (5★)Homestead Hills (4★)Salemtowne (4★)Trinity Glen (4★)The Oaks (2★)Willow Valley Center For Nursing And Rehabilitatio (1★)All Winston-Salem facilities →

Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.