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Phoenix Of Maple Heights

19900 Clare Ave, Maple Heights, OH 441372166623343Ownership: For profit - Limited Liability companyCertified beds: 99Avg. daily residents: 87County: Cuyahoga
Health inspection overdue — CMS reports the most recent standard inspection is older than its normal cycle.

The complete public record on Phoenix Of Maple Heights, a Medicare & Medicaid–certified nursing home in Maple Heights, Ohio, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★★☆☆☆
CMS’s composite of the three ratings below. Ohio average: 3.2 stars.
Health inspection
★☆☆☆☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★☆☆☆☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★★★★
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Phoenix Of Maple Heights holds a 2-star overall rating, in the bottom two tiers CMS assigns. Its health-inspection rating is lower than its overall rating — the overall score is being lifted by staffing or quality-measure ratings, which draw partly on facility-reported data. Nursing staff turnover of 62% is well above the Ohio average of 49%; high turnover is one of the strongest predictors of inconsistent care. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

3.27 total nurse staff hours per resident per day
below the state average (3.69)
0.50 RN hours per resident per day
below the state average (0.64)
2.88 weekend nurse staff hours per resident per day
61.9% total nursing staff turnover
above the state average (48.7)
55.6% RN turnover
0 administrators left in the reporting period

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

June 13, 2024 most recent standard health inspection
20 health deficiencies cited in the most recent inspection cycle
above the state average (10.6)
9 health deficiencies in the two prior cycles combined
$0 in federal fines across 0 penalties (last 3 years)
0 payment denials
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

44 citations on record across recent inspections. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
June 13, 20240584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and… ComplaintF · Potential for more than minimal harm
June 13, 20240727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.F · Potential for more than minimal harm
June 13, 20240868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyF · Potential for more than minimal harm
June 13, 20240880Provide and implement an infection prevention and control program.F · Potential for more than minimal harm
June 13, 20240881Implement a program that monitors antibiotic use.F · Potential for more than minimal harm
June 13, 20240882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.F · Potential for more than minimal harm
June 13, 20240757Ensure each resident’s drug regimen must be free from unnecessary drugs.E · Potential for more than minimal harm
June 13, 20240758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of…E · Potential for more than minimal harm
June 13, 20240761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all…E · Potential for more than minimal harm
June 13, 20240550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. ComplaintD · Potential for more than minimal harm

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Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.