Home › Nursing Homes by State › Ohio › Zanesville › Continuing Healthcare At Willow Haven

Continuing Healthcare At Willow Haven

1020 Taylor Street, Zanesville, OH 437017404549747Ownership: For profit - CorporationCertified beds: 81Avg. daily residents: 72Chain: Certus Healthcare (14 facilities)County: Muskingum

The complete public record on Continuing Healthcare At Willow Haven, a Medicare & Medicaid–certified nursing home in Zanesville, Ohio, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★☆☆☆☆
CMS’s composite of the three ratings below. Ohio average: 3.2 stars.
Health inspection
★☆☆☆☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★★☆☆☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★★★☆
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Continuing Healthcare At Willow Haven holds a 1-star overall rating, in the bottom two tiers CMS assigns. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

3.14 total nurse staff hours per resident per day
below the state average (3.69)
0.54 RN hours per resident per day
below the state average (0.64)
2.79 weekend nurse staff hours per resident per day
39.1% total nursing staff turnover
below the state average (48.7)
28.6% RN turnover
0 administrators left in the reporting period

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

August 21, 2025 most recent standard health inspection
36 health deficiencies cited in the most recent inspection cycle
above the state average (10.6)
20 health deficiencies in the two prior cycles combined
$0 in federal fines across 0 penalties (last 3 years)
0 payment denials
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

60 citations on record across recent inspections, 2 at the actual-harm or immediate-jeopardy level. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
June 10, 20260689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. ComplaintD · Potential for more than minimal harm
June 10, 20260880Provide and implement an infection prevention and control program. ComplaintD · Potential for more than minimal harm
April 6, 20260842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted… ComplaintE · Potential for more than minimal harm
April 6, 20260580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the… ComplaintD · Potential for more than minimal harm
April 6, 20260656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. ComplaintD · Potential for more than minimal harm
April 6, 20260760Ensure that residents are free from significant medication errors. ComplaintD · Potential for more than minimal harm
April 6, 20260805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. ComplaintD · Potential for more than minimal harm
April 6, 20260880Provide and implement an infection prevention and control program. ComplaintD · Potential for more than minimal harm
December 30, 20250921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. ComplaintE · Potential for more than minimal harm
December 30, 20250610Respond appropriately to all alleged violations. ComplaintD · Potential for more than minimal harm

Comparing Continuing Healthcare At Willow Haven with others on your list?

A ClearPath report puts up to five facilities side by side on the full record — every citation explained in plain English, staffing and turnover compared, fines and flags surfaced, and the questions to ask on your tour. Ready in minutes. Nursing home reports from $47, one-time. Paid by families, never by facilities.

Compare this facility →See a free sample report first

Other Nursing Homes in Zanesville

Oaks At Bethesda The (5★)Altercare Zanesville Inc. (2★)Adams Lane Healthcare And Rehabilitation Center (2★)Continuing Healthcare At Cedar Hill (2★)The Oaks Rehabilitation And Healthcare Center (1★)All Zanesville facilities →

Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.