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Willowbrook Post Acute

707 Sw 37Th Street, Pendleton, OR 978015412763374Ownership: For profit - Limited Liability companyCertified beds: 59Avg. daily residents: 53Chain: Pacs Group (274 facilities)County: Umatilla

The complete public record on Willowbrook Post Acute, a Medicare & Medicaid–certified nursing home in Pendleton, Oregon, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★☆☆☆☆
CMS’s composite of the three ratings below. Oregon average: 3.1 stars.
Health inspection
★☆☆☆☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★★★★☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★★☆☆
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Willowbrook Post Acute holds a 1-star overall rating, in the bottom two tiers CMS assigns. Federal regulators have fined this facility $80,796 in the last three years. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

5.03 total nurse staff hours per resident per day
about the state average (5.03)
0.58 RN hours per resident per day
below the state average (0.72)
4.59 weekend nurse staff hours per resident per day
52.9% total nursing staff turnover
above the state average (47.4)
54.5% RN turnover
1 administrator left in the reporting period

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

August 22, 2025 most recent standard health inspection
18 health deficiencies cited in the most recent inspection cycle
above the state average (9.2)
16 health deficiencies in the two prior cycles combined
$80,796 in federal fines across 2 penalties (last 3 years)
above the state average ($28,745)
0 payment denials
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

43 citations on record across recent inspections, 4 at the actual-harm or immediate-jeopardy level. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
April 21, 20260580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the… ComplaintD · Potential for more than minimal harm
March 19, 20260684Provide appropriate treatment and care according to orders, resident’s preferences and goals. ComplaintD · Potential for more than minimal harm
March 19, 20260757Ensure each resident’s drug regimen must be free from unnecessary drugs. ComplaintD · Potential for more than minimal harm
August 22, 20250812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with…F · Potential for more than minimal harm
August 22, 20250725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. ComplaintE · Potential for more than minimal harm
August 22, 20250761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all…E · Potential for more than minimal harm
August 22, 20250554Allow residents to self-administer drugs if determined clinically appropriate.D · Potential for more than minimal harm
August 22, 20250600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. ComplaintD · Potential for more than minimal harm
August 22, 20250602Protect each resident from the wrongful use of the resident's belongings or money. ComplaintD · Potential for more than minimal harm
August 22, 20250604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.D · Potential for more than minimal harm

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Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.