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Northbrooke Post Acute

121 Physicians Dr, Jackson, TN 383057316645050Ownership: For profit - CorporationCertified beds: 120Avg. daily residents: 102Chain: Links Healthcare Group (32 facilities)County: Madison

The complete public record on Northbrooke Post Acute, a Medicare & Medicaid–certified nursing home in Jackson, Tennessee, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★☆☆☆☆
CMS’s composite of the three ratings below. Tennessee average: 3.0 stars.
Health inspection
★★☆☆☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★☆☆☆☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★☆☆☆
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Northbrooke Post Acute holds a 1-star overall rating, in the bottom two tiers CMS assigns. Nursing staff turnover of 74% is well above the Tennessee average of 49%; high turnover is one of the strongest predictors of inconsistent care. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

3.54 total nurse staff hours per resident per day
below the state average (3.80)
0.32 RN hours per resident per day
below the state average (0.60)
3.18 weekend nurse staff hours per resident per day
73.9% total nursing staff turnover
above the state average (48.9)
83.3% RN turnover
1 administrator left in the reporting period

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

April 16, 2025 most recent standard health inspection
15 health deficiencies cited in the most recent inspection cycle
above the state average (4.7)
9 health deficiencies in the two prior cycles combined
$0 in federal fines across 0 penalties (last 3 years)
0 payment denials
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

32 citations on record across recent inspections. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
April 16, 20250686Provide appropriate pressure ulcer care and prevent new ulcers from developing.E · Potential for more than minimal harm
April 16, 20250761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all…E · Potential for more than minimal harm
April 16, 20250812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with…E · Potential for more than minimal harm
April 16, 20250553Allow resident to participate in the development and implementation of his or her person-centered plan of care.D · Potential for more than minimal harm
April 16, 20250567Honor the resident's right to manage his or her financial affairs.D · Potential for more than minimal harm
April 16, 20250569Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.D · Potential for more than minimal harm
April 16, 20250578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental…D · Potential for more than minimal harm
April 16, 20250684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D · Potential for more than minimal harm
April 16, 20250689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. ComplaintD · Potential for more than minimal harm
April 16, 20250693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a…D · Potential for more than minimal harm

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Other Nursing Homes in Jackson

West Tennessee Post Acute (4★)Cypress Grove Post Acute (3★)Mission Convalescent Home (3★)Laurelwood Health Care Center (1★)Maplewood Health Care Center (1★)All Jackson facilities →

Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.