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West Hills Health And Rehab

6801 Middlebrook Pike, Knoxville, TN 379198655887661Ownership: Non profit - CorporationCertified beds: 194Avg. daily residents: 106County: Knox

The complete public record on West Hills Health And Rehab, a Medicare & Medicaid–certified nursing home in Knoxville, Tennessee, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★★★☆☆
CMS’s composite of the three ratings below. Tennessee average: 3.0 stars.
Health inspection
★★★★☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★☆☆☆☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★☆☆☆
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
West Hills Health And Rehab holds a 3-star overall rating, CMS’s middle tier. Nursing staff turnover of 77% is well above the Tennessee average of 49%; high turnover is one of the strongest predictors of inconsistent care. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

3.41 total nurse staff hours per resident per day
below the state average (3.80)
0.40 RN hours per resident per day
below the state average (0.60)
3.02 weekend nurse staff hours per resident per day
77.0% total nursing staff turnover
above the state average (48.9)
86.7% RN turnover
2 administrators left in the reporting period

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

November 15, 2024 most recent standard health inspection
5 health deficiencies cited in the most recent inspection cycle
above the state average (4.7)
1 health deficiencies in the two prior cycles combined
$0 in federal fines across 0 penalties (last 3 years)
0 payment denials
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

10 citations on record across recent inspections, 2 at the actual-harm or immediate-jeopardy level. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
November 15, 20240641Ensure each resident receives an accurate assessment.D · Potential for more than minimal harm
November 15, 20240645PASARR screening for Mental disorders or Intellectual DisabilitiesD · Potential for more than minimal harm
November 15, 20240695Provide safe and appropriate respiratory care for a resident when needed.D · Potential for more than minimal harm
November 15, 20240755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D · Potential for more than minimal harm
November 15, 20240880Provide and implement an infection prevention and control program.D · Potential for more than minimal harm

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Other Nursing Homes in Knoxville

Holston Health & Rehabilitation Center (5★)Nhc Healthcare, Farragut (5★)Senator Ben Atchley State Veterans' Home (5★)Fort Sanders Tcu (4★)Island Home Park Health And Rehab (4★)Beverly Park Place Health And Rehab (3★)Nhc Healthcare, Ft Sanders (3★)Nhc Healthcare, Knoxville (3★)All Knoxville facilities →

Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.