Spring Gate Rehab & Healthcare Center
3909 Covington Pike, Memphis, TN 381359013771011Ownership: For profit - Limited Liability companyCertified beds: 206Avg. daily residents: 111Chain: Prestige Administrative Services (9 facilities)County: Shelby
Special Focus Facility candidate — CMS has identified this facility as one of the most poorly performing in the state and it is eligible for the Special Focus program, which brings inspections twice as often as normal.
The complete public record on Spring Gate Rehab & Healthcare Center, a Medicare & Medicaid–certified nursing home in Memphis, Tennessee, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.
CMS Star Ratings
Overall rating
★☆☆☆☆
CMS’s composite of the three ratings below. Tennessee average: 3.0 stars.
Health inspection
★☆☆☆☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★★☆☆☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★★★☆
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Spring Gate Rehab & Healthcare Center holds a 1-star overall rating, in the bottom two tiers CMS assigns. Nursing staff turnover of 68% is well above the Tennessee average of 49%; high turnover is one of the strongest predictors of inconsistent care. Federal regulators have fined this facility $128,974 in the last three years. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.
Staffing
3.95 total nurse staff hours per resident per day
about the state average (3.80)
0.83 RN hours per resident per day
above the state average (0.60)
3.45 weekend nurse staff hours per resident per day
67.5% total nursing staff turnover
above the state average (48.9)
79.2% RN turnover
2 administrators left in the reporting period
Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.
Inspections & Penalties
October 16, 2024 most recent standard health inspection
23 health deficiencies cited in the most recent inspection cycle
above the state average (4.7)
10 health deficiencies in the two prior cycles combined
$128,974 in federal fines across 2 penalties (last 3 years)
above the state average ($24,364)
1 payment denial
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed
Recent Inspection Citations
37 citations on record across recent inspections, 3 at the actual-harm or immediate-jeopardy level. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.
| Inspection | Tag | What was cited | Severity |
|---|
| April 30, 2025 | 0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Complaint | J · Immediate jeopardy |
| April 30, 2025 | 0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Complaint | D · Potential for more than minimal harm |
| April 30, 2025 | 0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Complaint | D · Potential for more than minimal harm |
| April 30, 2025 | 0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted… Complaint | D · Potential for more than minimal harm |
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Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.