Accel At Willow Bend
2620 Communications Parkway, Plano, TX 750932145014672Ownership: For profit - CorporationCertified beds: 110Avg. daily residents: 71Chain: Stonegate Senior Living (24 facilities)County: Collin
The complete public record on Accel At Willow Bend, a Medicare & Medicaid–certified nursing home in Plano, Texas, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.
CMS Star Ratings
Overall rating
★☆☆☆☆
CMS’s composite of the three ratings below. Texas average: 2.6 stars.
Health inspection
★★☆☆☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★☆☆☆☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★★★☆
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Accel At Willow Bend holds a 1-star overall rating, in the bottom two tiers CMS assigns. Nursing staff turnover of 74% is well above the Texas average of 55%; high turnover is one of the strongest predictors of inconsistent care. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.
Staffing
3.62 total nurse staff hours per resident per day
above the state average (3.39)
0.35 RN hours per resident per day
below the state average (0.43)
3.00 weekend nurse staff hours per resident per day
74.4% total nursing staff turnover
above the state average (55.3)
88.9% RN turnover
0 administrators left in the reporting period
Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.
Inspections & Penalties
August 21, 2025 most recent standard health inspection
26 health deficiencies cited in the most recent inspection cycle
above the state average (9.3)
17 health deficiencies in the two prior cycles combined
$0 in federal fines across 0 penalties (last 3 years)
0 payment denials
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed
Recent Inspection Citations
52 citations on record across recent inspections, 5 at the actual-harm or immediate-jeopardy level. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.
| Inspection | Tag | What was cited | Severity |
|---|
| June 12, 2026 | 0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Complaint | E · Potential for more than minimal harm |
| June 12, 2026 | 0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Complaint | D · Potential for more than minimal harm |
| June 12, 2026 | 0880 | Provide and implement an infection prevention and control program. Complaint | D · Potential for more than minimal harm |
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Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.