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Willow Creek Lodge

11830 Northpointe Boulevard, Tomball, TX 773772812059400Ownership: For profit - Limited Liability companyCertified beds: 135Avg. daily residents: 81Chain: Cross Healthcare Management (6 facilities)County: Harris

The complete public record on Willow Creek Lodge, a Medicare & Medicaid–certified nursing home in Tomball, Texas, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★★★☆☆
CMS’s composite of the three ratings below. Texas average: 2.6 stars.
Health inspection
★★★★☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★☆☆☆☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★★★☆
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Willow Creek Lodge holds a 3-star overall rating, CMS’s middle tier. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

3.36 total nurse staff hours per resident per day
about the state average (3.39)
0.18 RN hours per resident per day
below the state average (0.43)
3.03 weekend nurse staff hours per resident per day
62.5% total nursing staff turnover
above the state average (55.3)
72.7% RN turnover
0 administrators left in the reporting period

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

July 17, 2025 most recent standard health inspection
11 health deficiencies cited in the most recent inspection cycle
above the state average (9.3)
5 health deficiencies in the two prior cycles combined
$0 in federal fines across 0 penalties (last 3 years)
0 payment denials
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

23 citations on record across recent inspections. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
November 19, 20250732Post nurse staffing information every day. ComplaintC · Minimal harm potential
July 17, 20250641Ensure each resident receives an accurate assessment.E · Potential for more than minimal harm
July 17, 20250656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.E · Potential for more than minimal harm
July 17, 20250550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.D · Potential for more than minimal harm
July 17, 20250580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the…D · Potential for more than minimal harm
July 17, 20250645PASARR screening for Mental disorders or Intellectual DisabilitiesD · Potential for more than minimal harm
July 17, 20250655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedD · Potential for more than minimal harm
July 17, 20250684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D · Potential for more than minimal harm
July 17, 20250693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a…D · Potential for more than minimal harm
July 17, 20250742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial…D · Potential for more than minimal harm

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Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.