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Monument Healthcare Millcreek

1201 East 4500 South, Salt Lake City, UT 841178012613664Ownership: For profit - Limited Liability companyCertified beds: 120Avg. daily residents: 84Chain: Monument Health Group (11 facilities)County: Salt Lake

The complete public record on Monument Healthcare Millcreek, a Medicare & Medicaid–certified nursing home in Salt Lake City, Utah, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★★★★☆
CMS’s composite of the three ratings below. Utah average: 3.3 stars.
Health inspection
★★★☆☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★★★★☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★★★★
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Monument Healthcare Millcreek holds a 4-star overall rating, in the top tier CMS assigns. Its health-inspection rating is lower than its overall rating — the overall score is being lifted by staffing or quality-measure ratings, which draw partly on facility-reported data. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

3.74 total nurse staff hours per resident per day
below the state average (4.07)
1.05 RN hours per resident per day
below the state average (1.25)
3.28 weekend nurse staff hours per resident per day
46.9% total nursing staff turnover
below the state average (50.7)
31.8% RN turnover
0 administrators left in the reporting period

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

November 20, 2025 most recent standard health inspection
10 health deficiencies cited in the most recent inspection cycle
above the state average (8.6)
6 health deficiencies in the two prior cycles combined
$0 in federal fines across 0 penalties (last 3 years)
0 payment denials
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

16 citations on record across recent inspections. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
January 21, 20260694Provide for the safe, appropriate administration of IV fluids for a resident when needed. ComplaintD · Potential for more than minimal harm
January 21, 20260697Provide safe, appropriate pain management for a resident who requires such services. ComplaintD · Potential for more than minimal harm
November 20, 20250757Ensure each resident’s drug regimen must be free from unnecessary drugs. ComplaintE · Potential for more than minimal harm
November 20, 20250919Make sure that a working call system is available in each resident's bathroom and bathing area. ComplaintE · Potential for more than minimal harm
November 20, 20250580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the… ComplaintD · Potential for more than minimal harm
November 20, 20250684Provide appropriate treatment and care according to orders, resident’s preferences and goals. ComplaintD · Potential for more than minimal harm
November 20, 20250760Ensure that residents are free from significant medication errors. ComplaintD · Potential for more than minimal harm
November 20, 20250773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. ComplaintD · Potential for more than minimal harm
November 20, 20250779Keep signed and dated reports of x-rays and other diagnostic services in the residents record. ComplaintD · Potential for more than minimal harm
November 20, 20250880Provide and implement an infection prevention and control program. ComplaintD · Potential for more than minimal harm

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Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.