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Shenandoah Valley Health And Rehab

3737 Catalpa Ave, Buena Vista, VA 244165402617444Ownership: For profit - CorporationCertified beds: 93Avg. daily residents: 88Chain: Trio Healthcare (9 facilities)County: Buena Vista City
Health inspection overdue — CMS reports the most recent standard inspection is older than its normal cycle.

The complete public record on Shenandoah Valley Health And Rehab, a Medicare & Medicaid–certified nursing home in Buena Vista, Virginia, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★★☆☆☆
CMS’s composite of the three ratings below. Virginia average: 3.0 stars.
Health inspection
★★☆☆☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★★☆☆☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★★☆☆
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Shenandoah Valley Health And Rehab holds a 2-star overall rating, in the bottom two tiers CMS assigns. Nursing staff turnover of 60% is well above the Virginia average of 48%; high turnover is one of the strongest predictors of inconsistent care. Federal regulators have fined this facility $50,635 in the last three years. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

3.16 total nurse staff hours per resident per day
below the state average (3.76)
0.58 RN hours per resident per day
below the state average (0.69)
3.09 weekend nurse staff hours per resident per day
60.4% total nursing staff turnover
above the state average (48.1)
53.3% RN turnover
1 administrator left in the reporting period

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

February 23, 2023 most recent standard health inspection
6 health deficiencies cited in the most recent inspection cycle
below the state average (14.6)
24 health deficiencies in the two prior cycles combined
$50,635 in federal fines across 1 penalty (last 3 years)
above the state average ($22,867)
0 payment denials
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

37 citations on record across recent inspections, 3 at the actual-harm or immediate-jeopardy level. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
January 23, 20250658Ensure services provided by the nursing facility meet professional standards of quality. ComplaintD · Potential for more than minimal harm
January 23, 20250760Ensure that residents are free from significant medication errors. ComplaintD · Potential for more than minimal harm
January 31, 20240657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health… ComplaintG · Actual harm
January 31, 20240698Provide safe, appropriate dialysis care/services for a resident who requires such services. ComplaintG · Actual harm
January 31, 20240730Observe each nurse aide's job performance and give regular training. ComplaintF · Potential for more than minimal harm
January 31, 20240838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both… ComplaintF · Potential for more than minimal harm
January 31, 20240880Provide and implement an infection prevention and control program. ComplaintF · Potential for more than minimal harm
January 31, 20240940Develop, implement, and/or maintain an effective training program for all new and existing staff members. ComplaintF · Potential for more than minimal harm
January 31, 20240944Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. ComplaintF · Potential for more than minimal harm
January 31, 20240626Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. ComplaintD · Potential for more than minimal harm

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Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.