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Pheasant Ridge Nursing And Rehabilitation

4355 Pheasant Ridge Road, Roanoke, VA 240145407258210Ownership: For profit - CorporationCertified beds: 101Avg. daily residents: 88Chain: Avardis Health (38 facilities)County: Roanoke City
Health inspection overdue — CMS reports the most recent standard inspection is older than its normal cycle.

The complete public record on Pheasant Ridge Nursing And Rehabilitation, a Medicare & Medicaid–certified nursing home in Roanoke, Virginia, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★★☆☆☆
CMS’s composite of the three ratings below. Virginia average: 3.0 stars.
Health inspection
★★☆☆☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★★☆☆☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★★★☆
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Pheasant Ridge Nursing And Rehabilitation holds a 2-star overall rating, in the bottom two tiers CMS assigns. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

3.27 total nurse staff hours per resident per day
below the state average (3.76)
0.64 RN hours per resident per day
below the state average (0.69)
2.86 weekend nurse staff hours per resident per day
53.8% total nursing staff turnover
above the state average (48.1)
53.3% RN turnover
3 administrators left in the reporting period

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

January 19, 2024 most recent standard health inspection
17 health deficiencies cited in the most recent inspection cycle
above the state average (14.6)
14 health deficiencies in the two prior cycles combined
$0 in federal fines across 0 penalties (last 3 years)
0 payment denials
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

32 citations on record across recent inspections, 5 at the actual-harm or immediate-jeopardy level. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
May 7, 20260658Ensure services provided by the nursing facility meet professional standards of quality. ComplaintG · Actual harm
May 7, 20260692Provide enough food/fluids to maintain a resident's health. ComplaintG · Actual harm
May 7, 20260697Provide safe, appropriate pain management for a resident who requires such services. ComplaintG · Actual harm
May 7, 20260776Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. ComplaintG · Actual harm
May 7, 20260684Provide appropriate treatment and care according to orders, resident’s preferences and goals. ComplaintD · Potential for more than minimal harm
May 7, 20260773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. ComplaintD · Potential for more than minimal harm
May 7, 20260842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted… ComplaintD · Potential for more than minimal harm

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Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.