Home › Nursing Homes by State › West Virginia › Charleston › Complete Care At Oak Ridge LLC

Complete Care At Oak Ridge LLC

1000 Association Drive, Charleston, WV 253113043474372Ownership: For profit - CorporationCertified beds: 74Avg. daily residents: 71Chain: Complete Care (85 facilities)County: Kanawha

The complete public record on Complete Care At Oak Ridge LLC, a Medicare & Medicaid–certified nursing home in Charleston, West Virginia, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★★★☆☆
CMS’s composite of the three ratings below. West Virginia average: 3.0 stars.
Health inspection
★★★☆☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★★☆☆☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★★☆☆
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Complete Care At Oak Ridge LLC holds a 3-star overall rating, CMS’s middle tier. Nursing staff turnover of 51% is well above the West Virginia average of 44%; high turnover is one of the strongest predictors of inconsistent care. Federal regulators have fined this facility $16,039 in the last three years. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

3.65 total nurse staff hours per resident per day
about the state average (3.66)
0.67 RN hours per resident per day
below the state average (0.73)
3.21 weekend nurse staff hours per resident per day
51.4% total nursing staff turnover
above the state average (44.1)
58.8% RN turnover
0 administrators left in the reporting period

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

June 5, 2025 most recent standard health inspection
10 health deficiencies cited in the most recent inspection cycle
below the state average (11.6)
23 health deficiencies in the two prior cycles combined
$16,039 in federal fines across 1 penalty (last 3 years)
below the state average ($29,391)
0 payment denials
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

37 citations on record across recent inspections, 1 at the actual-harm or immediate-jeopardy level. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
June 5, 20250557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.E · Potential for more than minimal harm
June 5, 20250585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and…E · Potential for more than minimal harm
June 5, 20250812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with…E · Potential for more than minimal harm
June 5, 20250644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.D · Potential for more than minimal harm
June 5, 20250684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D · Potential for more than minimal harm
June 5, 20250689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D · Potential for more than minimal harm
June 5, 20250807Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain…D · Potential for more than minimal harm
June 5, 20250842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted…D · Potential for more than minimal harm
June 5, 20250921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.D · Potential for more than minimal harm
June 5, 20250803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician,…C · Minimal harm potential

Comparing Complete Care At Oak Ridge LLC with others on your list?

A ClearPath report puts up to five facilities side by side on the full record — every citation explained in plain English, staffing and turnover compared, fines and flags surfaced, and the questions to ask on your tour. Ready in minutes. Nursing home reports from $47, one-time. Paid by families, never by facilities.

Compare this facility →See a free sample report first

Other Nursing Homes in Charleston

Thomas Hospitals Skilled Nursing Unit (5★)Arthur B Hodges Center, The (4★)Charleston Healthcare Center (3★)Meadowbrook Acres (3★)All Charleston facilities →

Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.