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Complete Care At Southpointe

4500 W. Loomis Rd., Greenfield, WI 532204143255300Ownership: For profit - Limited Liability companyCertified beds: 174Avg. daily residents: 98Chain: Complete Care (85 facilities)County: Milwaukee

The complete public record on Complete Care At Southpointe, a Medicare & Medicaid–certified nursing home in Greenfield, Wisconsin, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★★★☆☆
CMS’s composite of the three ratings below. Wisconsin average: 3.0 stars.
Health inspection
★★☆☆☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★★★☆☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★★★★
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Complete Care At Southpointe holds a 3-star overall rating, CMS’s middle tier. Its health-inspection rating is lower than its overall rating — the overall score is being lifted by staffing or quality-measure ratings, which draw partly on facility-reported data. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

3.70 total nurse staff hours per resident per day
below the state average (4.21)
0.71 RN hours per resident per day
below the state average (0.99)
3.36 weekend nurse staff hours per resident per day
47.4% total nursing staff turnover
about the state average (46.9)
25.0% RN turnover
0 administrators left in the reporting period

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

March 12, 2026 most recent standard health inspection
7 health deficiencies cited in the most recent inspection cycle
below the state average (9.5)
5 health deficiencies in the two prior cycles combined
$0 in federal fines across 0 penalties (last 3 years)
0 payment denials
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

17 citations on record across recent inspections, 4 at the actual-harm or immediate-jeopardy level. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
March 12, 20260686Provide appropriate pressure ulcer care and prevent new ulcers from developing.G · Actual harm
March 12, 20260851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable…F · Potential for more than minimal harm
March 12, 20260607Develop and implement policies and procedures to prevent abuse, neglect, and theft. ComplaintE · Potential for more than minimal harm
March 12, 20260812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with…E · Potential for more than minimal harm
March 12, 20260602Protect each resident from the wrongful use of the resident's belongings or money.D · Potential for more than minimal harm
March 12, 20260688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline…D · Potential for more than minimal harm
March 12, 20260628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.C · Minimal harm potential

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Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.