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Complete Care At Regent LLC

50 Polifly Road, Hackensack, NJ 076012016461166Ownership: For profit - IndividualCertified beds: 180Avg. daily residents: 164Chain: Complete Care (85 facilities)County: Bergen

The complete public record on Complete Care At Regent LLC, a Medicare & Medicaid–certified nursing home in Hackensack, New Jersey, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★★☆☆☆
CMS’s composite of the three ratings below. New Jersey average: 3.3 stars.
Health inspection
★★☆☆☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★★★★☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★★★☆
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Complete Care At Regent LLC holds a 2-star overall rating, in the bottom two tiers CMS assigns. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

3.30 total nurse staff hours per resident per day
below the state average (3.85)
0.61 RN hours per resident per day
below the state average (0.68)
3.03 weekend nurse staff hours per resident per day
34.8% total nursing staff turnover
below the state average (39.7)
26.9% RN turnover
0 administrators left in the reporting period

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

February 3, 2025 most recent standard health inspection
17 health deficiencies cited in the most recent inspection cycle
above the state average (8.7)
6 health deficiencies in the two prior cycles combined
$0 in federal fines across 0 penalties (last 3 years)
0 payment denials
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

25 citations on record across recent inspections. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
February 3, 20250812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with…F · Potential for more than minimal harm
February 3, 20250919Make sure that a working call system is available in each resident's bathroom and bathing area.F · Potential for more than minimal harm
February 3, 20250584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and…E · Potential for more than minimal harm
February 3, 20250607Develop and implement policies and procedures to prevent abuse, neglect, and theft.E · Potential for more than minimal harm
February 3, 20250625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of…E · Potential for more than minimal harm
February 3, 20250695Provide safe and appropriate respiratory care for a resident when needed.E · Potential for more than minimal harm
February 3, 20250558Reasonably accommodate the needs and preferences of each resident.D · Potential for more than minimal harm
February 3, 20250641Ensure each resident receives an accurate assessment.D · Potential for more than minimal harm
February 3, 20250656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D · Potential for more than minimal harm
February 3, 20250658Ensure services provided by the nursing facility meet professional standards of quality.D · Potential for more than minimal harm

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Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.