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Massena Rehabilitation & Nursing Center

89 Grove Street, Massena, NY 136623157692494Ownership: For profit - Limited Liability companyCertified beds: 160Avg. daily residents: 148Chain: Personal Healthcare Management (21 facilities)County: St. Lawrence

The complete public record on Massena Rehabilitation & Nursing Center, a Medicare & Medicaid–certified nursing home in Massena, New York, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★☆☆☆☆
CMS’s composite of the three ratings below. New York average: 3.0 stars.
Health inspection
★☆☆☆☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★★★☆☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★☆☆☆
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Massena Rehabilitation & Nursing Center holds a 1-star overall rating, in the bottom two tiers CMS assigns. Nursing staff turnover of 61% is well above the New York average of 40%; high turnover is one of the strongest predictors of inconsistent care. Federal regulators have fined this facility $33,387 in the last three years. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

3.41 total nurse staff hours per resident per day
below the state average (3.62)
0.64 RN hours per resident per day
below the state average (0.71)
2.81 weekend nurse staff hours per resident per day
61.2% total nursing staff turnover
above the state average (40.4)
58.3% RN turnover
0 administrators left in the reporting period

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

August 15, 2025 most recent standard health inspection
22 health deficiencies cited in the most recent inspection cycle
above the state average (7.9)
13 health deficiencies in the two prior cycles combined
$33,387 in federal fines across 3 penalties (last 3 years)
above the state average ($23,619)
0 payment denials
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

41 citations on record across recent inspections, 1 at the actual-harm or immediate-jeopardy level. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
May 22, 20260689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. ComplaintK · Immediate jeopardy
May 22, 20260800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. ComplaintF · Potential for more than minimal harm
May 22, 20260801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service,… ComplaintF · Potential for more than minimal harm
May 22, 20260812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with… ComplaintF · Potential for more than minimal harm
May 22, 20260584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and… ComplaintE · Potential for more than minimal harm
May 22, 20260755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. ComplaintD · Potential for more than minimal harm
May 22, 20260919Make sure that a working call system is available in each resident's bathroom and bathing area. ComplaintD · Potential for more than minimal harm

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Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.