Home › Nursing Homes by State › North Carolina › Charlotte › Pavilion Health Center At Brightmore

Pavilion Health Center At Brightmore

10011 Providence Road West, Charlotte, NC 282779802458500Ownership: For profit - Limited Liability companyCertified beds: 108Avg. daily residents: 102Chain: Liberty Senior Living (37 facilities)County: Mecklenburg

The complete public record on Pavilion Health Center At Brightmore, a Medicare & Medicaid–certified nursing home in Charlotte, North Carolina, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★★☆☆☆
CMS’s composite of the three ratings below. North Carolina average: 2.9 stars.
Health inspection
★★☆☆☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★★★☆☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★★☆☆
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Pavilion Health Center At Brightmore holds a 2-star overall rating, in the bottom two tiers CMS assigns. Federal regulators have fined this facility $103,435 in the last three years. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

3.32 total nurse staff hours per resident per day
below the state average (3.83)
0.42 RN hours per resident per day
below the state average (0.61)
3.02 weekend nurse staff hours per resident per day
40.0% total nursing staff turnover
below the state average (49.0)
33.3% RN turnover
0 administrators left in the reporting period

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

July 3, 2025 most recent standard health inspection
7 health deficiencies cited in the most recent inspection cycle
above the state average (4.8)
19 health deficiencies in the two prior cycles combined
$103,435 in federal fines across 2 penalties (last 3 years)
above the state average ($36,163)
0 payment denials
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

31 citations on record across recent inspections, 6 at the actual-harm or immediate-jeopardy level. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
December 9, 20250689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. ComplaintJ · Immediate jeopardy
July 3, 20250605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.D · Potential for more than minimal harm
July 3, 20250641Ensure each resident receives an accurate assessment.D · Potential for more than minimal harm
July 3, 20250656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D · Potential for more than minimal harm
July 3, 20250657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health…D · Potential for more than minimal harm
July 3, 20250695Provide safe and appropriate respiratory care for a resident when needed.D · Potential for more than minimal harm
July 3, 20250759Ensure medication error rates are not 5 percent or greater.D · Potential for more than minimal harm
March 26, 20240600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. ComplaintJ · Immediate jeopardy
March 26, 20240760Ensure that residents are free from significant medication errors. ComplaintJ · Immediate jeopardy
March 26, 20240641Ensure each resident receives an accurate assessment.E · Potential for more than minimal harm

Comparing Pavilion Health Center At Brightmore with others on your list?

A ClearPath report puts up to five facilities side by side on the full record — every citation explained in plain English, staffing and turnover compared, fines and flags surfaced, and the questions to ask on your tour. Ready in minutes. Nursing home reports from $47, one-time. Paid by families, never by facilities.

Compare this facility →See a free sample report first

Other Nursing Homes in Charlotte

Brookdale Carriage Club Providence (5★)Mecklenburg Heath And Rehabilitation (5★)Briar Creek Health Center (4★)The Sharon At Southpark (4★)Peak Resources - Charlotte (3★)Redwood Health & Rehab (3★)Sardis Oaks (3★)Asbury Health And Rehabilitation Center (2★)All Charlotte facilities →

Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.