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Pelican Health At Charlotte

2616 East 5Th Street, Charlotte, NC 282047043335165Ownership: For profit - Limited Liability companyCertified beds: 120Avg. daily residents: 68Chain: Simcha Hyman & Naftali Zanziper (79 facilities)County: Mecklenburg
Special Focus Facility candidate — CMS has identified this facility as one of the most poorly performing in the state and it is eligible for the Special Focus program, which brings inspections twice as often as normal.

The complete public record on Pelican Health At Charlotte, a Medicare & Medicaid–certified nursing home in Charlotte, North Carolina, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★★☆☆☆
CMS’s composite of the three ratings below. North Carolina average: 2.9 stars.
Health inspection
★☆☆☆☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★★☆☆☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★★★★
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Pelican Health At Charlotte holds a 2-star overall rating, in the bottom two tiers CMS assigns. Its health-inspection rating is lower than its overall rating — the overall score is being lifted by staffing or quality-measure ratings, which draw partly on facility-reported data. Nursing staff turnover of 73% is well above the North Carolina average of 49%; high turnover is one of the strongest predictors of inconsistent care. Federal regulators have fined this facility $47,037 in the last three years. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

3.32 total nurse staff hours per resident per day
below the state average (3.83)
0.72 RN hours per resident per day
above the state average (0.61)
2.91 weekend nurse staff hours per resident per day
73.2% total nursing staff turnover
above the state average (49.0)
77.3% RN turnover
2 administrators left in the reporting period

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

March 2, 2026 most recent standard health inspection
10 health deficiencies cited in the most recent inspection cycle
above the state average (4.8)
29 health deficiencies in the two prior cycles combined
$47,037 in federal fines across 6 penalties (last 3 years)
above the state average ($36,163)
0 payment denials
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

39 citations on record across recent inspections, 6 at the actual-harm or immediate-jeopardy level. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
April 29, 20260550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. ComplaintD · Potential for more than minimal harm
March 2, 20260684Provide appropriate treatment and care according to orders, resident’s preferences and goals. ComplaintJ · Immediate jeopardy
March 2, 20260689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. ComplaintJ · Immediate jeopardy
March 2, 20260814Dispose of garbage and refuse properly.F · Potential for more than minimal harm
March 2, 20260561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. ComplaintD · Potential for more than minimal harm
March 2, 20260584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and… ComplaintD · Potential for more than minimal harm
March 2, 20260641Ensure each resident receives an accurate assessment.D · Potential for more than minimal harm
March 2, 20260761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all…D · Potential for more than minimal harm
March 2, 20260812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with…D · Potential for more than minimal harm
March 2, 20260880Provide and implement an infection prevention and control program.D · Potential for more than minimal harm

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Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.