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Royal Park Rehabilitation & Health Center

2700 Roal Commons Lane, Matthews, NC 281057048496990Ownership: For profit - Limited Liability companyCertified beds: 169Avg. daily residents: 143Chain: Liberty Senior Living (37 facilities)County: Mecklenburg

The complete public record on Royal Park Rehabilitation & Health Center, a Medicare & Medicaid–certified nursing home in Matthews, North Carolina, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★★☆☆☆
CMS’s composite of the three ratings below. North Carolina average: 2.9 stars.
Health inspection
★★☆☆☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★★☆☆☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★★★☆
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Royal Park Rehabilitation & Health Center holds a 2-star overall rating, in the bottom two tiers CMS assigns. Federal regulators have fined this facility $39,811 in the last three years. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

3.47 total nurse staff hours per resident per day
below the state average (3.83)
0.37 RN hours per resident per day
below the state average (0.61)
3.10 weekend nurse staff hours per resident per day
46.2% total nursing staff turnover
below the state average (49.0)
30.8% RN turnover
0 administrators left in the reporting period

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

December 5, 2025 most recent standard health inspection
8 health deficiencies cited in the most recent inspection cycle
above the state average (4.8)
12 health deficiencies in the two prior cycles combined
$39,811 in federal fines across 2 penalties (last 3 years)
above the state average ($36,163)
0 payment denials
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

25 citations on record across recent inspections, 4 at the actual-harm or immediate-jeopardy level. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
December 5, 20250690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate… ComplaintG · Actual harm
December 5, 20250755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. ComplaintE · Potential for more than minimal harm
December 5, 20250804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. ComplaintE · Potential for more than minimal harm
December 5, 20250812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with…E · Potential for more than minimal harm
December 5, 20250693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a…D · Potential for more than minimal harm
December 5, 20250759Ensure medication error rates are not 5 percent or greater. ComplaintD · Potential for more than minimal harm
December 5, 20250806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as… ComplaintD · Potential for more than minimal harm
December 5, 20250641Ensure each resident receives an accurate assessment.B · Minimal harm potential

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Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.