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Harbor's Edge

One Colley Avenue, Norfolk, VA 235107572330475Ownership: Non profit - CorporationCertified beds: 33Avg. daily residents: 30County: Norfolk City

The complete public record on Harbor's Edge, a Medicare & Medicaid–certified nursing home in Norfolk, Virginia, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★★★★★
CMS’s composite of the three ratings below. Virginia average: 3.0 stars.
Health inspection
★★★★★
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★★★★★
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★★★☆
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Harbor's Edge holds a 5-star overall rating, in the top tier CMS assigns. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

5.87 total nurse staff hours per resident per day
above the state average (3.76)
1.48 RN hours per resident per day
above the state average (0.69)
4.74 weekend nurse staff hours per resident per day
40.4% total nursing staff turnover
below the state average (48.1)
41.7% RN turnover
0 administrators left in the reporting period

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

February 5, 2026 most recent standard health inspection
1 health deficiencies cited in the most recent inspection cycle
below the state average (14.6)
4 health deficiencies in the two prior cycles combined
$0 in federal fines across 0 penalties (last 3 years)
0 payment denials
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

13 citations on record across recent inspections. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
February 5, 20260812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with…E · Potential for more than minimal harm
March 14, 20240919Make sure that a working call system is available in each resident's bathroom and bathing area. ComplaintE · Potential for more than minimal harm
August 11, 20220607Develop and implement policies and procedures to prevent abuse, neglect, and theft.D · Potential for more than minimal harm
August 11, 20220641Ensure each resident receives an accurate assessment.D · Potential for more than minimal harm
August 11, 20220849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision…D · Potential for more than minimal harm
September 10, 20190656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.E · Potential for more than minimal harm
September 10, 20190812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with…E · Potential for more than minimal harm
September 10, 20190553Allow resident to participate in the development and implementation of his or her person-centered plan of care.D · Potential for more than minimal harm
September 10, 20190622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a…D · Potential for more than minimal harm
September 10, 20190640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.D · Potential for more than minimal harm

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Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.