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Norfolk Health Care Center

901 East Princess Anne Road, Norfolk, VA 235047576261642Ownership: For profit - CorporationCertified beds: 180Avg. daily residents: 166Chain: Lifeworks Rehab (64 facilities)County: Norfolk City
Health inspection overdue — CMS reports the most recent standard inspection is older than its normal cycle.

The complete public record on Norfolk Health Care Center, a Medicare & Medicaid–certified nursing home in Norfolk, Virginia, from the CMS Care Compare database (August 2026 release). Every figure below is published by federal regulators; ClearPath adds the state comparisons and the plain-English reading.

CMS Star Ratings

Overall rating
★☆☆☆☆
CMS’s composite of the three ratings below. Virginia average: 3.0 stars.
Health inspection
★☆☆☆☆
Based on the last three years of on-site inspections and complaint investigations — the rating CMS weights most heavily.
Staffing
★☆☆☆☆
Nurse and aide hours per resident per day, adjusted for how much care residents need, plus staff turnover.
Quality measures
★★☆☆☆
Clinical outcomes CMS tracks, such as falls with injury, pressure ulcers and hospital readmissions.
Norfolk Health Care Center holds a 1-star overall rating, in the bottom two tiers CMS assigns. Nursing staff turnover of 73% is well above the Virginia average of 48%; high turnover is one of the strongest predictors of inconsistent care. Federal regulators have fined this facility $102,245 in the last three years. None of this tells you whether a bed is open, whether your insurance is in network, or whether the facility will accept a given level of care — confirm those three directly with the facility before you commit.

Staffing

3.13 total nurse staff hours per resident per day
below the state average (3.76)
0.44 RN hours per resident per day
below the state average (0.69)
2.68 weekend nurse staff hours per resident per day
72.8% total nursing staff turnover
above the state average (48.1)
87.9% RN turnover
1 administrator left in the reporting period

Hours are per resident per day, from payroll-based journal data facilities submit to CMS. Turnover is the share of nursing staff who left over the past year.

Inspections & Penalties

July 15, 2021 most recent standard health inspection
25 health deficiencies cited in the most recent inspection cycle
above the state average (14.6)
17 health deficiencies in the two prior cycles combined
$102,245 in federal fines across 1 penalty (last 3 years)
above the state average ($22,867)
0 payment denials
CMS withholding Medicare/Medicaid payment for new admissions until problems were fixed

Recent Inspection Citations

51 citations on record across recent inspections, 1 at the actual-harm or immediate-jeopardy level. Showing the most recent inspection. Severity uses CMS’s A–L scope-and-severity scale; G and above means residents were actually harmed.

InspectionTagWhat was citedSeverity
March 12, 20260607Develop and implement policies and procedures to prevent abuse, neglect, and theft. ComplaintD · Potential for more than minimal harm
March 12, 20260726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's… ComplaintD · Potential for more than minimal harm
January 14, 20260803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician,… ComplaintE · Potential for more than minimal harm
January 14, 20260628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. ComplaintD · Potential for more than minimal harm
January 14, 20260807Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain… ComplaintD · Potential for more than minimal harm
January 14, 20260880Provide and implement an infection prevention and control program. ComplaintD · Potential for more than minimal harm
January 14, 20260921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. ComplaintD · Potential for more than minimal harm
September 24, 20250725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. ComplaintJ · Immediate jeopardy
September 24, 20250807Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain… ComplaintE · Potential for more than minimal harm
September 24, 20250628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. ComplaintD · Potential for more than minimal harm

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Other Nursing Homes in Norfolk

Harbor's Edge (5★)Autumn Care Of Norfolk (4★)Lake Taylor Hosp (4★)Signature Healthcare Of Norfolk (3★)Waterside Health & Rehab Center (3★)Norview Heights Rehabilitation And Nursing (2★)Ghent Health And Rehabilitation (1★)All Norfolk facilities →

Source: CMS Care Compare (data.cms.gov), August 2026 monthly release. Figures are as published by CMS and change monthly; ClearPath refreshes automatically. ClearPath Senior Guide is an independent information service, accepts no referral fees or placement incentives from any facility, and does not recommend facilities. Verify current details with the facility.