Terms of Service

Please read these terms carefully before purchasing a ClearPath report

Last updated: June 2025

Agreement to Terms

These Terms of Service ("Terms") govern your use of the ClearPath Senior Guide website and research services ("Services"). By placing an order or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

Description of Services

ClearPath Senior Guide provides independent research reports on senior care facilities. Reports are generated using publicly available federal data published by the Centers for Medicare and Medicaid Services (CMS), including inspection records, staffing information, deficiency citations, and quality measure ratings. ClearPath applies proprietary scoring and analysis to produce ranked, plain-language summaries tailored to your search criteria.

Reports are delivered by email, typically within a few minutes of payment confirmation. The number of facilities included in your report depends on the service tier purchased:

All Sales Are Final

All purchases are final and non-refundable. Because reports are generated and delivered immediately upon payment, we are unable to offer refunds once your report has been sent.

Before purchasing, we encourage you to review our sample report to understand the format and depth of our analysis. If you have questions about whether ClearPath is right for your situation, please contact us at contact@clearpathseniorguide.com before completing your purchase.

Monitoring Subscriptions

The Complete Package includes a monthly monitoring subscription billed at $49 per month following your initial purchase. Monitoring subscriptions may be cancelled at any time by contacting contact@clearpathseniorguide.com. Cancellation takes effect at the end of the current billing period; no partial-month refunds are issued.

Standalone monitoring subscriptions may also be added to any previous report purchase at $49 per facility per month.

Independent Research — No Referral Relationships

ClearPath Senior Guide operates entirely independently. We do not accept referral fees, placement commissions, advertising revenue, or payments of any kind from senior care facilities, facility operators, or placement networks. Our rankings and scores are based solely on federal data and our scoring methodology.

ClearPath is a research tool, not a placement service. We do not negotiate on your behalf, arrange facility tours, or act as your agent in any transaction with a facility.

Not Medical, Legal, or Financial Advice

ClearPath reports are informational research tools only. They do not constitute medical advice, legal advice, financial advice, or a recommendation to place any individual in any specific facility. You should consult with appropriate licensed professionals — including physicians, elder law attorneys, and financial advisors — when making care decisions.

Information about VA Aid and Attendance benefits included in reports is provided for general awareness purposes only and does not constitute financial or benefits counseling.

Accuracy of Data

ClearPath reports are based on data published by the U.S. Centers for Medicare and Medicaid Services. This data is updated monthly. ClearPath makes reasonable efforts to use current data but cannot guarantee that facility information reflects conditions at any specific moment in time.

Facility ratings, inspection histories, and staffing data may change. A facility's ClearPath Score reflects its standing at the time of your report's generation. ClearPath is not responsible for changes in facility quality or status that occur after your report is delivered.

ClearPath does not verify, audit, or independently inspect any facility. All data originates from publicly available federal sources.

Permitted Use

Reports are licensed for your personal, non-commercial use in evaluating senior care options for yourself or a family member. You may share your report with family members, physicians, or advisors involved in the care decision.

You may not reproduce, resell, republish, or redistribute ClearPath reports in whole or in part without our written consent.

Limitation of Liability

To the fullest extent permitted by applicable law, ClearPath Senior Guide's liability for any claim arising from use of our Services is limited to the amount you paid for the report giving rise to the claim. ClearPath is not liable for indirect, incidental, consequential, or punitive damages of any kind.

ClearPath makes no warranty, express or implied, that the information in a report will lead to any particular outcome in your care search.

Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict of law principles. Any disputes arising from these Terms or the Services shall be resolved in the state or federal courts located in Virginia.

Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the date of the most recent revision. Continued use of the Services after any update constitutes acceptance of the revised Terms.

Contact Us

For questions about these Terms or your order, contact:

ClearPath Senior Guide
Email: contact@clearpathseniorguide.com